Privacy Policy for SwiftXchange

Welcome to SwiftXchange (the "App"), a fintech mobile application operated by Source Technologies (hereinafter "SwiftXchange", "we", "us", or "our"). SwiftXchange is registered in the United States of America. This Privacy Policy outlines how we collect, use, protect, and disclose your personal and financial information when you use our App and services.

Please read this Privacy Policy carefully. By downloading, accessing, or using our App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Identification Information:

• Full name
• Contact information (email address, phone number)
• Date of birth
• Social Security Number (in limited circumstances as required by law)
• National identification details (e.g., passport, driver's license)

Financial Information:

• Bank account details
• Mobile money wallet details
• Transaction history within the App
• Information related to the source of your funds

Transactional Information:

• Details of the currency exchange you initiate
• Information about the recipient wallet for disbursement
• Timestamp and status of your transactions

Device and Usage Information:

• Device type, operating system, and version
• IP address
• Mobile network information
• App usage data
• Device identifiers for push notifications and security

2. How We Use Your Information

We use the information we collect to:

• Create and manage your user account
• Process your currency exchange transactions
• Calculate and apply our commission fee (1.2% capped at $100)
• Send transaction confirmations, updates, and security alerts
• Verify your identity and comply with KYC/AML regulations
• Detect and prevent fraud and unauthorized access
• Analyze usage trends to improve our services
• Comply with applicable laws and regulations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Financial institutions and payment processors to facilitate transactions
• Escrow service providers for secure fund holding
• Third-party service providers for data hosting, analytics, and identity verification
• Law enforcement and regulatory authorities as required by law

4. Escrow Account

The target currency equivalent of the funds you are exchanging will be held in a secure escrow account. Once your transfer is verified, the funds will be released to your designated wallet.

5. Push Notifications

We use push notifications to keep you informed about your transaction status and important updates. You can manage your notification preferences through your device settings or within the App.

6. Commission Fee

We charge a commission fee of 1.2% for each currency exchange transaction, capped at a maximum of $100. The applicable fee will be clearly displayed before you confirm a transaction.

7. Data Security

We implement comprehensive security measures including encryption, secure servers, access controls, and regular security assessments. While we strive to protect your information, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal obligations.

9. Your Data Protection Rights

You have the right to access, correct, and request deletion of your personal information, subject to applicable legal requirements. Contact us to exercise your rights.

10. International Data Transfers

Your information will be processed and stored in the United States. By using our services, you consent to the transfer of your information to the U.S.

11. Children's Privacy

Our App and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by email.

13. Governing Law

This Privacy Policy is governed by the laws of the United States of America.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SwiftXchange / Source Technologies

Email: info@sourcestechnologies.com